Crown Casino Contact Number Directory
Need to reach Crown Casino guest services, the poker room, or the rewards desk? Below are the most-used phone numbers updated for 2026 operations.
Main Guest Services
Call the central operator first for room reservations, restaurant bookings, or general directions. Staff are available 24/7 and can transfer you to any department.
- Main line: +61 3 9292 8888
- Toll-free (Australia): 1800 801 098
Table Games and Poker Room
The poker room manager handles tournament sign-ups and high-limit table requests. Have your Crown Rewards number ready for faster service.
- Poker room direct: +61 3 9292 8473
- High-limit salon: +61 3 9292 8100
Security and Lost Property
Report lost items or request security
escort from the gaming floor to the
Report lost items or request security escort from the gaming floor to the car park. Staff log every call and provide a reference number for follow-up.
- Security desk: +61 3 9292 8333
- Lost & found: +61 3 9292 8334
Rewards Desk
Check tier points, redeem offers, or
update your contact details. The rewards team
Check tier points, redeem offers, or update your contact details. The rewards team can also assist with hotel and show ticket packages.
- Rewards hotline: +61 3 9292 8900
Responsible Gambling Support
Trained counselors answer questions about limits,
self-exclusion, and local support services. Calls are
Trained counselors answer questions about limits, self-exclusion, and local support services. Calls are confidential and answered promptly.
- Helpline: 1800 858 858